Privacy Policy
Last updated: 18 September 2026
This Privacy Policy explains how Bright Path Energy ("we", "us", "our") collects, uses, and protects your personal data when you use our website and request a solar quote.
1. Who we are
Bright Path Energy is registered at 291 - 305 Blackpool Enterprise, Lytham Road, Blackpool, Lancashire, United Kingdom, FY4 1EW. For data protection purposes we act as a data controller and are registered with the Information Commissioner's Office (ICO) under reference [ICO Registration No.].
2. Information we collect
When you complete our quote form, we collect:
- Your name (first and last)
- Contact details — email address and phone number
- Your postcode and homeowner status
- Your approximate monthly electricity spend
- Technical data such as IP address, device and browser type, and how you interact with our site (via cookies and similar technologies)
3. How we use your information
We use your personal data to:
- Match you with accredited, MCS-certified solar installers who can provide quotes
- Contact you about your solar enquiry and arrange your quote
- Verify your eligibility (e.g. whether your postcode is within a serviced area)
- Operate, maintain, and improve our website and services
- Comply with our legal and regulatory obligations
4. Legal basis for processing
We rely on your consent, given when you submit the quote form, to contact you and share your information with our installation partners for the purpose of providing quotes. We also rely on our legitimate interests to operate and improve our service, and on legal obligation where we must retain or disclose data by law.
5. Who we share your data with
By submitting the form you consent to us sharing your information with our accredited, MCS-certified installation partners so they can contact you with solar quotes. These partners may contact you by email, telephone (including automated calls), SMS, and messaging apps such as WhatsApp. We may also share data with service providers who support our website (e.g. hosting and analytics) under appropriate data-processing agreements. We do not sell your personal data.
6. Marketing communications
Where you have consented, you may receive communications from us and our matched installation partners about your solar enquiry. You can withdraw your consent or opt out at any time by using the unsubscribe link in any email, replying STOP to any SMS, or contacting us at [email protected].
7. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy and to meet our legal obligations. Where data is no longer required, it is securely deleted or anonymised.
8. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Restrict or object to our processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at [email protected].
9. Cookies
Our website uses cookies and similar technologies to function correctly, analyse traffic, and improve your experience. You can manage your cookie preferences through your browser settings.
10. Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is fully secure, but we work to protect your information at all times.
11. International transfers
Where your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or an adequacy decision.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised "last updated" date.
13. Contact us
If you have any questions about this policy or how we handle your data, contact us at [email protected]